Once payment is made we begin our shipping process. Orders are normally processed and shipped within 1-4 business days from the time your place your order. Customers receive their hair within 5-7 business days from the time they order. Customers normally receive their hair on an average of 4-5 business days. International orders can take up to 10 business days for delivery. During sales it can take up to 10 business days depending on the volume of sales. Please understand that we only ship Monday- Friday and exclude major holidays and observances. If you place your order on Friday we will not start your shipping process until Monday.
All orders are subject to order verification which can delay the shipment of your package. When using pay pal we suggest customers ship to address that is confirmed on pay pal site. We suggest customers use same billing address as ship address to prevent shipping delays due to mandatory verification checks. We suggest if your using someone else's credit card for payment and shipping address and name is different you will be subjected to credit card verification process before shipment can be completed.
We ship using USPS and FEDEX
Internationals orders may be subjected to custom and duty charges that is outside of Boss Xtend. Please understand we cannot do anything about this. This is pertaining to your country rules.
After placing your order you will receive a tracking number once package is shipped. You can use this number to track the progress of your order.
***CODE RED SALES****
These orders can take 3-14 business days depending on the volume of customers.
For questions on shipping policy please contact us: