Once payment is made we begin our shipping process. Orders are normally processed and shipped within 1-4 business days from the time your place your order. Customers receive their hair within 5-7 business days from the time they order. Customers normally receive their hair on an average of 4-5 business days. International orders can take up to 10 business days for delivery. During sales it can take up to 10 business days (International orders 14 business days)depending on the volume of sales. Boss Xtend ships worldwide 5 days a week (Monday-Friday). Shipping is suspended on holidays and cannot be calculated as a business day. If you place your order on Friday we will not start your shipping process until Monday.
All orders are subject to order verification which can delay the shipment of your package. When using pay pal we suggest customers ship to address that is confirmed on pay pal site. We suggest customers use same billing address as ship address to prevent shipping delays due to mandatory verification checks. We suggest if your using someone else's credit card for payment and shipping address and name is different you will be subjected to credit card verification process before shipment can be completed.
Boss Xtend is not liable for shipping delays due to increment weather, holidays, natural disasters, or carrier delays, order verification or incorrect shipping addresses Orders are received within 7 business days which includes processing. Your order will be shipped to the address as entered on our website.
Providing an incomplete and/or incorrect shipping address is one of the leading causes of shipping delays. Upon ordering, please ensure all delivery information is complete and accurate to ensure successful delivery. If an order is return due to insufficient or incorrect address, you will be responsible for reshipment.
*We ship using USPS and FEDEX
Prices quoted on www.bossxend.com includes products purchased as well as shipping. Pricing does not include duties, taxes, or customs fees. Internationals orders may be subjected to custom and duty charges that is outside of Boss Xtend. Please understand we cannot do anything about this. This is pertaining to your country rules.
Please note that international customers are responsible for any fees such as import duties, customs, and local taxes that may be required for delivery to your country. Duties, taxes, and customs fees vary by country so we recommend contacting your country’s customs department for estimated rates.
International shipping is 6-10 business days via USPS. However, shipping delays may occur due Customs Clearance. Boss Xtend is not responsible for shipping delays due to Customs Clearance.
After placing your order you will receive a tracking number once package is shipped. You can use this number to track the progress of your order. Please allow 24-48 hours after receiving your tracking number to track your order.
***CODE RED SALES****
These orders can take 3-14 business days depending on the volume of customers.
For questions on shipping policy please contact us: